Common Questions
Mail & Delivery
UPS, FedEx, and Amazon will deliver packages to the door. For US Mail, a PO Box can be rented at the local post office.Clark Mills Post Office: 4814 Clinton St, Clark Mills, NY 13321Sangerfield Post Office: 1084 NY-12, Sangerfield, NY 13455
Package Delivery
Standard packages are left at the front door of your unit. For valuable items, we recommend a signature upon delivery to ensure your safety.
Property Showings
Occupied units are never shown to prospective renters. We provide advance notice for any common-area access to ensure a smooth experience.
Move-in & Move-out
Move-in/out dates are flexible for mid-term rentals to align with employment contract start and end dates.
Maintenance
Please use your Innago account to create maintenance tickets. This ensures that everyone on our team receives the alert and the ticket can be assigned in a timely manner.